The assembly status of the item upon delivery depends on the designated shipping location. If the item is being picked up or the shipping address falls within the Greater Toronto Area (GTA) in Canada, it will be delivered to you in a fully assembled state. However, for other locations, the item will be shipped in a box, where it will be 90% assembled to ensure its protection during transportation and minimize the risk of damage. Assembling process is simple with a step by step tutorial video which will be sent to your email after placing order, live one-on-one video call with our technician is also available for customers who have difficulties during the assembling process.

To maximize the range of your Deep Power Electric Bike, you can consider the following:

- Ensure the battery is fully charged before each ride.
- Opt for lower assistance levels when possible (Level 1 or 2 is recommended).
- Maintain a steady pace and avoid sudden accelerations.
- Ride on flatter terrain whenever feasible.
- Keep tire pressure at the recommended levels for optimal efficiency.
- Consider carrying a spare battery for longer rides.

Please note that these tips can help optimize the range, but the actual range will still be influenced by various factors.

While the estimated maximum range is 100 km, it's important to note that several factors can influence the actual range achieved. These factors include:

1. Battery Capacity: The condition and capacity of the battery can impact the range. A well-maintained and fully charged battery will generally provide a longer range.

2. Terrain: Riding on hilly or challenging terrain requires more power and can reduce the overall range compared to flat surfaces.

3. Rider Weight: Heavier riders may experience slightly shorter ranges as more energy is required to propel the bike.

4. Assistance Level: Higher assistance levels consume more power and can lead to a shorter range compared to lower levels.

5. Riding Style and Speed: Aggressive riding styles or riding at higher speeds can increase power consumption and reduce the range.

6. Wind Resistance: Riding against strong headwinds increases resistance, leading to higher power consumption and a potential decrease in range.

7. Temperature: Extreme temperatures, particularly very cold weather, can impact battery performance and reduce overall capacity, resulting in a shorter range.

8. Tire Pressure: Proper tire inflation helps optimize efficiency. Underinflated tires create higher rolling resistance, which can affect the bike's range.

Delivery Time Information
Our delivery time varies between 1-7 business days, depending on your location. We use UPS as our trusted delivery partner to ensure your eBike arrives in excellent condition and on time.

Here are estimated delivery times for some regions based on past orders:

• Montreal: 1-2 business days
• London, Ontario: 1-2 business days
• Ottawa: 1-2 business days
• Winnipeg: 6-7 business days
• Nova Scotia: 7 business days
• Coquitlam BC: 6 business days
• Calgary: 7 business days
• Vancouver: 7 business days
• Vancouver Island: 7 business days

Speed Limiter Removal
The speed limiter on your eBike can be removed easily! After your purchase, we’ll send you a step-by-step instructional video to your email, guiding you through the process.

If you prefer, we can also remove the speed limiter on your behalf before shipping the bike to you. Simply let us know your preference at the time of purchase.

Replacement Parts Always Available
At TN Ebike, we understand how important it is to have replacement parts readily available. That’s why we ensure all parts are always in stock and available for purchase whenever you need them. From tires and brakes to components of the electrical system, we’ve got you covered to keep your eBike running smoothly